Medical Debt Collection
Medical Debt Collection
Supporting Patients and Providers with Care Since 1991
At Trueline Debt Solutions, we understand the delicate balance between maintaining patient trust and ensuring your healthcare practice receives the payments it is owed. With more than three decades of experience in accounts receivable management, we specialize in custom-tailored medical debt collection strategies designed to deliver results without compromising dignity or relationships.
From unpaid medical bills and emergency service fees to insurance shortfalls and uninsured patient balances, our team provides industry-leading collection services supported by flexible payment options, compliance-driven processes, and a compassionate approach.
$1.9M Pharmaceutical Settlement in Egypt
Through on-site visits and respectful negotiations, Trueline Debt Solutions successfully secured a $1.9 million pharmaceutical settlement in Egypt—proving that persistence and professionalism achieve results globally.
12,000+ Overflow Medical Files for COVID-19 Agency
During the pandemic, we helped a healthcare agency manage over 12,000 overflow medical accounts. With real-time reporting, seamless team coordination, and transparent updates, our solutions provided stability during a crisis.
Restoring Relationships with COVID-19-Impacted Debtors
Our team negotiated payment plans on behalf of a healthcare client with a bank-impacted debtor, helping maintain account activity until the debtor stabilized financially. This safeguarded both the provider’s cash flow and long-term relationship.
Trueline Debt Solutions is a licensed third-party medical bill collection agency and acts as a legal assignee of debts. This means that when a healthcare provider partners with us, we manage the collection process on their behalf—without owning the debt outright. Our role is to represent your organization professionally, ensuring collections are handled ethically and efficiently. (For more details, please visit our Client Page.)
To ensure a fair, transparent, and legally compliant collection process, Trueline Debt Solutions requires proof of debt from clients before proceeding. This may include:
Contracts or agreements between the provider and patient
Invoices for medical services rendered
Insurance-related billing statements
Supporting legal documentation, if applicable
A Medical Debt Collection Agency You Can Trust
With thousands of successful recoveries worldwide, Trueline Debt Solutions has built a reputation for trust, transparency, and professionalism in medical debt collections. We provide timely and effective solutions across the healthcare spectrum, serving:
Physicians & Hospitals
Ambulance & Emergency Services
Urgent Care Facilities
Medical Billing Agencies
Labs & Testing Centers
Pharmaceuticals
Dental & Vision Providers
Veterinary Services
And more
Can Your Medical Debt Go to Collections?
Yes. When patients fail to pay for services such as checkups, diagnostics, emergency care, or ongoing treatments, healthcare providers eventually exhaust their internal billing options. After reminders, notices, and repeated follow-ups, many turn to specialized partners like Trueline Debt Solutions.
Our strategies include:
Medical Debt Collection & Payment Plans
Negotiation and Settlements
Litigation Support & Legal Referrals
Asset Investigations
Debt Purchasing Programs
Write-Off Letters & Counseling
Patient-Centered Customer Service
What to Look for in a Medical Debt Collection Agency
Choosing the right partner can make all the difference in protecting your revenue stream while preserving patient relationships. Here’s what sets Trueline Debt Solutions apart:
Industry Experience – Over 30 years delivering proven healthcare debt recovery services.
Regulatory Compliance – Strict adherence to HIPAA, FDCPA, and healthcare debt collection laws.
Patient-Focused Service – Respectful, ethical, and empathetic communication with patients.
Financial Stability – Strong resources to manage large-scale recovery programs locally and globally.
Specialized Staff – Trained professionals with expertise in medical billing, insurance claims, and patient negotiations.
Brand Integration – Protecting your practice’s reputation during first-party collections.
Dispute Resolution – Skilled in resolving billing errors and disputed claims quickly.
Why Choose Trueline Debt Solutions?
As a global leader in healthcare debt recovery, Trueline Debt Solutions has supported providers and patients across the U.S. and in more than 170 countries worldwide. Whether managing unpaid patient invoices, insurance shortfalls, or international recoveries, our solutions ensure you receive the revenue you’ve earned—while maintaining compassion and professionalism.
First- and Third-Party Medical Debt Collection
Patient Financial Counseling & Payment Flexibility
Custom Medical Debt Recovery Plans
Multilingual Support
Cross-Border Collection Coordination
Global Payment Solutions
Ongoing Progress Reporting
Partnered with trusted global associations, we emphasize cultural sensitivity, compliance, and patient care—ensuring debt recovery never comes at the cost of dignity.
Let Us Recover Your Unpaid Medical Invoices
Local Experts in Debt Collection
We offer on-the-ground representatives in your student’s location who understand the practices that work to support full recovery of your funds.
get your free consultation today
What Trueline Debt Solutions Delivers in Medical Debt Recovery.
- Compassionate Patient Approach
Transparent Debt Recovery Processes
Custom-Tailored Recovery Strategies
Patient Confidentiality & HIPAA Compliance
Legal & Litigation Support When Needed
Clear, Ongoing Communication
With Trueline Debt Solutions, healthcare providers can focus on delivering care while we ensure the financial stability necessary to keep their services thriving.