Education
About TrueLineDebtSolutions
You Educate. We Help Resolve Past-Due Balances.
Your students are driven and ambitious—that’s why they came to you for their education. For over 30 years, Cedar Financial has partnered with colleges and universities worldwide to recover tuition, institutional and federal loans, and other receivables with professionalism and care.
We don’t just automate processes—we create strategic, student-focused recovery solutions that protect both your institution’s financial health and your students’ long-term success. Managing higher education finances can be complex. From increasing recovery rates to staying compliant, encouraging re-enrollment, and maintaining positive student relationships, TrueLineDebtSolutions helps you balance it all.
How We Support Your Students
- Respectful, Monitored Communication
Our representatives use customized, compliance-driven scripts to ensure every student interaction is respectful and compassionate. - Omnichannel Outreach
We connect with students in the way they prefer—phone, email, text, chatbot, letters, and more—making communication simple and convenient. - Flexible Payment Options
College is already challenging. Paying tuition shouldn’t be. We provide multiple secure payment methods, including a user-friendly online portal for stress-free account management.
How Our Collection Division Supports You
National and International Collections
No matter where your students are located, Trueline Debt Solutions has the reach to find and recover outstanding balances. With agents operating worldwide, we are ready to work on your behalf.
Tailored Collection Strategies
At Trueline Debt Solutions, we understand that every institution is unique. That’s why we design customized collection plans that align with your specific needs—because one-size-fits-all should never apply to collections.
Full Transparency
We provide 24/7 access to your accounts, allowing you to track progress in real time and stay informed every step of the way.
Preserving Relationships Through Early Intervention
With student loan debt projected to near $3 trillion in the next decade, managing repayment responsibly is critical. Our First-Party Early Intervention Services help resolve accounts before they escalate—protecting your revenue while preserving student trust.
Our proprietary platform, CollectCo, combines AI technology with decades of expertise to streamline early-stage recovery, accelerate payments, and maintain healthy student relationships.
Our Higher Education Recovery Services
Tuition, Financial Aid & Loan Collections (Institutional & Federal)
Contingency Collections with Full Compliance
Integration with Existing Loan Servicers
Support for RFP Contract Awards
Single-Campus Purchase Orders
With TrueLineDebtSoltions, your students find clear, respectful pathways to debt resolution—on their terms. Meanwhile, you gain full visibility into recovery efforts and results.
Strategic Recovery with a Student-First Approach
We prioritize resolution over speed. Our strategy blends technology, analytics, and human understanding to maximize recovery while ensuring students feel supported.
Key Benefits of Our Approach:
Pre-collection services that prevent escalation and save money for both students and schools
Scripts and processes monitored for compliance and respect
Advanced outreach tools with real-time client data access
Personalized engagement designed to resonate with each student’s journey
Flexible & Empowering Repayment Options
Cedar Financial empowers students with customizable repayment solutions, giving them the tools to take charge of their financial obligations. Our secure online portal allows students to track progress, make real-time adjustments, and set up flexible payment plans.
Our goal isn’t just collection—it’s helping students overcome financial obstacles so they can stay enrolled and graduate.
Proactive Insights & Early Detection
Drawing on 30+ years of experience and advanced analytics, we identify potential risks early, intervening before debts become unmanageable. Our pre-collection services help reduce delinquencies, increase recovery, and lower overall costs.
Transparency & Accountability
Education collections require a careful balance of professionalism, sensitivity, and compliance. Cedar Financial provides:
Full transparency through real-time reporting and analytics
Licensed attorneys specializing in education debt collection across all 50 U.S. states and 180+ countries
Global reach with local expertise
Ongoing performance tracking to continually optimize recovery results
With TrueLineDebtSolutions, you don’t just hand over accounts—you gain a trusted partner dedicated to protecting your revenue and preserving your student relationships.
Let us treat your students well
Local Experts in Debt Collection
We offer on-the-ground representatives in your student’s location who understand the practices that work to support full recovery of your funds.
get your free consultation today
How We Care for Your Students
- Respectful and Customized Scripting
At Trueline Debt Solutions, every student interaction is handled with care and respect. Our call scripts are carefully monitored to ensure each conversation is professional, courteous, and supportive. - Omnichannel Communication
We believe in meeting students where they are most comfortable. Whether by phone, email, text, chatbot, letter, or other channels, Trueline Debt Solutions provides flexible communication options tailored to their preferences. - Flexible Payment Options
College life is already challenging—paying tuition shouldn’t add to the stress. We make it simple by offering multiple secure payment methods, including a convenient online portal.
How We Care for You
Local and Global Collections
Wherever your students may be, Trueline Debt Solutions has the expertise and worldwide network to locate and recover outstanding balances efficiently.
Customized Recovery Strategies
We recognize that no two institutions are alike. That’s why we design collection strategies specifically tailored to your needs, ensuring the most effective results.
Full Transparency
With 24/7 online access, you can monitor account activity in real time and always know the progress being made on your behalf.